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4. Sales

Sales by activity were as follows:

€ in millions 2011 2010
Sales of services 9,788 9,631
Sales of products and related goods 6,230 5,850
Sales from long-term production contracts 498 490
Other sales 6 1
Sales 16,522 15,972

€ in millions 2011 2010
Sales of services 9,788 9,631
Sales of products and related goods 6,230 5,850
Sales from long-term production contracts 498 490
Other sales 6 1
Sales 16,522 15,972

A sales analysis by business segment and region is shown in the segment information.

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3. Special items
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5. Cost of sales

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